MGT 502
GDB
Solution
Spring 2023
ABC corporation, a leading consulting firm, is in the process of hiring
a new team member for their client relations department. The hiring manager is
conducting interviews with several candidates. As the interviews progress the
manager finds that he is particularly impressed by candidates who have
graduated from prestigious universities. He believes that attending such
institutions indicate a high level of intelligence, competence and potential
for success. Consequently, he unconsciously prioritizes candidates who have
attended prestigious universities which may impact his overall evaluation and
decision-making.
Question:
Identify the type of potential bias that may be influencing the
manager’s evaluation of candidates. Support your answer with logical reasoning.
Solution:
The type
of potential bias that may be influencing the hiring manager's evaluation of
candidates is the "Halo Effect."
Logical
reason:
·
The manager's assessment of the candidates
as a whole is influenced by a judgment made based on a particular
characteristic (university attended). The management believes that these
candidates have a high level of intelligence, competence, and success potential.
·
The halo effect biases the hiring manager's
judgment by favouring applicants from prominent universities over those who are
equally qualified. Other significant criteria that should be taken into account
in the evaluation, such as applicable experience, talents, and personal traits,
may be overshadowed by the favourable impression created by the prestigious
educational background. As a result, without thoroughly considering their
suitability for the client relations role, the manager can unintentionally
prefer applicants from famous universities.
·
The manager may ignore valuable talents,
experiences, and traits possessed by candidates from non-prestigious
institutions if they place too much emphasis on the reputation of the
educational institution. Due to this bias, highly competent applicants who
might contribute a variety of perspectives and skills to the client relations
department are potentially excluded from consideration under the evaluation
criteria.
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